Email and password changes

      Last updated May 12, 2020

    The Fastly web interface allows you to change the name, email address, and password currently associated with your account.

    Changing your name or email address

    Follow these instructions to change the name or email address currently associated with your account:

    1. Log in to the Fastly web interface and click the Account link from the user menu. Your account information appears.
    2. Click the Your profile link. The Your profile page appears.
    3. Fill out the page as follows:
      • In the Name field, type your name.
      • In the Email (login) field, type your email address.
    4. Click Update Profile to save the changes.
    5. If you've changed your email address, confirm your password in the window that appears.

    Changing someone else's name or email address

    If you've been assigned the role of superuser, you can change the name or email address of any user currently associated with your company.

    1. Log in to the Fastly web interface and click the Account link from the user menu. Your account information appears.
    2. Click the User management link. The User management page appears.
    3. In the Users area, find the appropriate user and then click the gear icon next to their name.
    4. From the menu that appears, select Edit user. The Edit user window appears.
    5. Update the fields as follows:
      • In the Name field, type the updated name.
      • In the Email (login) field, type the updated email address.
    6. Click Update to save the changes.
    7. If you've changed the email address, confirm the change with your password in the window that appears.

    Changing your password

    Follow these instructions to change the password currently associated with your account:

    1. Log in to the Fastly web interface and click the Account link from the user menu. Your account information appears.
    2. Click the Change password link. The Change password page appears.
    3. Fill out the page as follows:
      • In the Current password field, type your existing password.
      • In the New password field, type the new password.
      • In the Confirm password field, type the new password a second time.
    4. Click Change Password to save the changes.

    Password requirements

    When choosing a password keep in mind that it must:

    In addition, passwords cannot solely contain:

    The system will prevent you from choosing a password that:

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