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Reference

    Who receives your bill

      Last updated September 25, 2017

    By default, your account owner is considered your billing contact and will receive your bill for Fastly services. You can change your billing contact at any time if you've been assigned the superuser role for an account. If you ever delete your billing contact, billing will automatically revert to the account owner.

    Changing who receives your bill

    Follow the steps below to have your billing invoice sent to a person other than the owner of your account.

    For new users

    To send the billing invoice to a user who has not yet created an account, follow these steps.

    1. Log in to the Fastly web interface and click the Account link from the user menu. Your account information appears.
    2. Click the User management link. The User management page appears.
    3. In the User Invitations area, click the Invite button. The Invite a new user window appears.

      the invite a new user controls for choosing a new user's role and service access permissions

    4. In the Email field, type the email address of the user you'd like to invite to become a billing contact.

    5. From the Choose their role options, select Billing.
    6. Click the Invite button to send an invitation to the email you specified.
    7. Once the user has accepted the invitation, return to the account information in the web interface.
    8. Click the Company settings link.
    9. In the Company settings area, select the user's name from the Billing contact menu.

      billing contact selection in the company settings area

    10. Click the Update Company button to set the billing contact.

    For existing users

    To send the billing invoice to a user who already has an account, follow these steps.

    1. Log in to the Fastly web interface and click the Account link from the user menu. Your account information appears.
    2. In the Company Settings area, select the user's name from the Billing Contact menu. Make sure the user name you select has the correct role assigned to view and manage billing information.
    3. Click Update Company to save the billing contact.
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