Legacy TAM and Strategic Essentials
Last updated 2023-01-09
NOTE
As of January 9, 2023, Fastly's TAM Essentials and Strategic Essentials subscriptions within our Fastly Next-Gen WAF professional services offering became legacy products. These subscriptions will continue to be supported for all existing users until the end of their current contracts. As an alternative, our Security Technical Account Manager offering provides similar services. Contact sales@fastly.com or your Fastly account team to evaluate or move to this Fastly Next-Gen WAF professional services option.
TAM Essentials
TAM Essentials is an annual service offering that provides you with access to Shared TAMs. Your organization will receive up to two training sessions and an onboarding call with our team. At your request, Fastly will provide a quarterly review of your implementation and an assessment of your deployment. Our team will also provide a roadmap session and review all of your organization’s open support cases, bugs, and feature requests.
Strategic Essentials
Strategic TAM Essentials is an annual service offering that provides access to a designated TAM with access to the TAM enterprise team for additional support as needed. Your organization will receive up to four training sessions, including self-paced and instructor-led sessions, an onboarding call with our team, and a monthly check-in call. At your request, Fastly will provide a quarterly review of your implementation and an assessment of your deployment. Our team will also provide a roadmap session and review all of your organization’s open support cases, bugs, and feature requests.
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