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JIRA

access_time Updated Jun 20, 2021

Our JIRA issue integration creates an issue when IPs are flagged on Signal Sciences.

Adding a JIRA issue integration

JIRA issue integrations are configured per project.

  1. Within JIRA, go to Settings > Site Administration > User management.
  2. Create a user called e.g. “Create Ticket User”.
  3. Confirm the user’s account and set a password.
  4. Create an API token for that user
  5. On Signal Sciences, go to Site Manage > Site Integrations.
  6. Click Add site integration and select the Jira Issue integration.
  7. Enter the host for your JIRA instance and the username of the user and API Token you created.
  8. Enter the key for the project you’d like to create the ticket in.
  9. Click Add.

Activity types

Activity type Description
flag An IP was flagged
agentAlert An agent alert was triggered