LOG IN SIGN UP
Documentation
Subscribe to documentation updates delivered right to your inbox.

RSS icon We regularly publish updates to documentation housed at docs.fastly.com. On the dates listed here, we made changes we believe are significant according to our Terms of Service. You can subscribe to email updates of documentation changes (see the form on this page) and we also make these changes available a machine-readable feed for use with RSS-compatible software.


Special Service Guide Update for June 28, 2018

Thursday, June 28 2018 -

As of June 28, 2018, minutely historical statistics data older than 90 days cannot be retrieved via the Fastly web interface or the API. Contact support@fastly.com to discuss your minutely data needs.


Special Service Guide Update for May 7, 2018

Monday, May 7 2018 -

On June 19th the Fastly API and control panel will require TLS 1.2. Due to the PCI Security Standards Council mandate, TLS versions 1.0 and 1.1 will no longer be supported for accessing Fastly's API and web interface.


Special Service Guide Update for April 24, 2018

Tuesday, April 24 2018 -

The European Union (EU) will soon mandate changes that strengthen and standardize data protection and privacy of all EU individuals as part of General Data Protection Regulation (GDPR) 2016/679. The GDPR specifically addresses the obligations organizations have related to the processing of EU residents’ personal data, regardless of where those organizations are located. As part of Fastly’s commitment to privacy, we’ve made changes to key service guides in advance of the May 25, 2018 effective date.

Specifically, we’ve renamed our About our terms guide to Compliance and Law FAQ to better reflect its content. In it, we’ve clarified details about why Fastly has a privacy policy and the information included in our data processing terms.

We’ve also added warnings in some of our VCL documentation reminding customers that VCL, like any other code source, is an impractical place to store personal information given various privacy requirements, especially under the GDPR. Likewise, we’ve added a reminder in our Real-Time Log Streaming features that customers should take into account security, privacy, and compliance considerations when logging data.

Finally, we’ve updated Fastly’s Privacy Policy, posted a Cookie Policy, and made our Data Processing Terms available online.


Special Service Guide Update for April 2, 2018

Monday, April 2 2018 -

Starting today, Fastly's Platinum Support has officially moved to legacy status but will continue to be supported.

If you have an agreement that requires the purchase of Platinum Support, your purchase of Fastly's new Enterprise Support satisfies that requirement.


Special Service Guide Update for January 30, 2018

Tuesday, January 30 2018 -

On May 8, 2018 the Fastly API will require TLS 1.2. Due to the PCI Security Standards Council mandate, TLS versions 1.0 and 1.1 will no longer be supported across Fastly's infrastructure.


Special Service Guide Update for October 17, 2017

Tuesday, October 17 2017 -

As of today, our Invitation API endpoint has been deprecated. It will be formally retired on January 22, 2018. Our new Invitations API endpoint becomes generally available today. It offers the same functionality as the deprecated Invitation endpoint and specifically adds support for bulk invitation operations as well as the ability to create invitations granting engineers limited service permissions.


Special Service Guide Update for June 22, 2017

Thursday, June 22 2017 -

On June 22, 2017, Fastly self-certified to the Swiss-U.S. Privacy Shield. In connection with this certification, Fastly updated its Privacy Shield Notice and then updated its Privacy Policy. Information about the Privacy Shield can be found at the U.S. Department of Commerce's Privacy Shield website.


Special Service Guide Update for December 5, 2016

Monday, December 5 2016 -

We recently updated our guide describing how we calculate your bill.

Beginning on and continuing after February 1, 2017, Fastly will use The International System of Units (SI Units) to measure bandwidth. In our calculations, 1 gigabyte (GB) = 109 (1,000,000,000) bytes, 1 terabyte (TB) = 1012 bytes (or 1,000 GB), and 1 petabyte (PB) = 1015 bytes (or 1,000 TB). This change will align our customers' invoice usage with the usage shown on the Stats page. At this point, Fastly will begin measuring and charging for bandwidth related to HTTP requests to our customers' origins from the CDN.

Through January 31, 2017, Fastly will continue to use the IEC prefixes for binary powers, starting with 1 gibibyte (GiB) = 230 (1,073,741,824) bytes and will not charge for bandwidth related to HTTP requests to our customers' origins from the CDN.


Special Service Guide Update for September 23, 2016

Friday, September 23 2016 -

On September 23, 2016, Fastly self-certified to the US-EU Privacy Shield. In connection with this certification, Fastly posted its Privacy Shield Notice and then updated its Privacy Policy. Information about the Privacy Shield can be found at the U.S. Department of Commerce's Privacy Shield website.


Special Service Guide Update for May 20, 2016

Friday, May 20 2016 -

We've substantially revised our service guides describing Fastly's security and compliance programs to provide greater detail about how we keep Fastly, our network, and our customers' content, secure.

Along with these service guide changes, we updated our Terms of Service. The updated Terms of Service go into effect for all new customers signing up for Fastly Services on or after May 20, 2016. You can view prior versions of our Terms of Service in our archive.

At the same time, Fastly posted an updated Acceptable Use Policy (AUP). The updated AUP goes into effect on June 19, 2016. You can view prior versions of our Acceptable Use Policy in our AUP archive.

Finally, we updated our Privacy Policy. The updated Privacy Policy was published on May 20, 2016. You can view prior versions of the Privacy Policy in our privacy archive.


A list of all content updates is also available.