We regularly publish updates to documentation housed at docs.fastly.com. On the dates listed here, we made changes we believe are significant according to our Terms of Service. You can subscribe to email updates of documentation changes (see the form on this page) and we also make these changes available a machine-readable feed for use with RSS-compatible software.
Special Service Guide Update for April 2, 2018
Starting today, Fastly's Platinum Support has officially moved to legacy status but will continue to be supported.
If you have an agreement that requires the purchase of Platinum Support, your purchase of Fastly's new Enterprise Support satisfies that requirement.
Special Service Guide Update for January 30, 2018
On May 8, 2018 the Fastly API will require TLS 1.2. Due to the PCI Security Standards Council mandate, TLS versions 1.0 and 1.1 will no longer be supported across Fastly's infrastructure.
Special Service Guide Update for October 17, 2017
As of today, our Invitation API endpoint has been deprecated. It will be formally retired on January 22, 2018. Our new Invitations API endpoint becomes generally available today. It offers the same functionality as the deprecated Invitation endpoint and specifically adds support for bulk invitation operations as well as the ability to create invitations granting engineers limited service permissions.
Special Service Guide Update for June 22, 2017
Special Service Guide Update for December 5, 2016
We recently updated our guide describing how we calculate your bill.
Beginning on and continuing after February 1, 2017, Fastly will use The International System of Units (SI Units) to measure bandwidth. In our calculations, 1 gigabyte (GB) = 109 (1,000,000,000) bytes, 1 terabyte (TB) = 1012 bytes (or 1,000 GB), and 1 petabyte (PB) = 1015 bytes (or 1,000 TB). This change will align our customers' invoice usage with the usage shown on the Stats page. At this point, Fastly will begin measuring and charging for bandwidth related to HTTP requests to our customers' origins from the CDN.
Through January 31, 2017, Fastly will continue to use the IEC prefixes for binary powers, starting with 1 gibibyte (GiB) = 230 (1,073,741,824) bytes and will not charge for bandwidth related to HTTP requests to our customers' origins from the CDN.
Special Service Guide Update for September 23, 2016
Special Service Guide Update for May 20, 2016
We've substantially revised our service guides describing Fastly's security and compliance programs to provide greater detail about how we keep Fastly, our network, and our customers' content, secure.
Along with these service guide changes, we updated our Terms of Service. The updated Terms of Service go into effect for all new customers signing up for Fastly Services on or after May 20, 2016. You can view prior versions of our Terms of Service in our archive.
Special Service Guide Update for January 15, 2016
Documentation Updates for the Period Ending June 27, 2015
We've made some special wording updates to Fastly services guides we want you to be aware of. Because Fastly uses the TLS (Transport Layer Security) protocol for secure HTTP connections, we've updated the references in all of our documentation to use the term TLS unless explicitly describing the now deprecated SSL (Secure Socket Layer) protocol or when mentioning UI settings that display SSL in the Fastly application.
Documentation Updates for the Period Ending April 04, 2015
On April 1st, 2015, Splunk completed the end-of-life process for their Splunk Storm product. As a result, we've retired our "Log Streaming: Splunk Storm" service guide from the help desk support series. Splunk products can be configured to receive log streams over syslog instead.
A list of all content updates is also available.