Frequently asked questions
Last updated 2023-03-31
Here are some answers to a few basic Signal Sciences questions.
Our supported platforms are documented on our compatibility and requirements page.
If you want to install on another version, OS, or a something new altogether, contact us. Sometimes we can spin up a new version as fast as a day.
Yes, and there is no difference between the customer API and the API Signal Sciences uses to power your dashboards. Full documentation for our REST API can be found here.
Signal Sciences is hosted across multiple availability zones in Amazon AWS.
When the module receives a request, it sends it to the agent for processing. The module then waits for a decision from the agent (whether or not to block) for a set amount of time before defaulting to allowing the request through. The default timeouts vary by module type and are listed below:
|All other modules||100ms|
Here are some answers to a few basic account questions.
See User Management.
See Site Management.
Agent version information can be viewed on the Agents page of the console:
- Log in to the Signal Sciences console.
- From the Sites menu, select a site if you have more than one site.
- Click Agents from the navigation bar.
You can subscribe to release notifications through any of the available Corp Integrations. The
releaseCreated integration event will trigger the integration to notify you when a new agent or module version is released.