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Documentation

Paying your bill

  Last updated February 28, 2017

At the end of each month, your account's billing contact will be sent an email summarizing your current usage levels and the charges your account incurred for the month. The email contains a link to an online copy of the related invoice.

You'll need both a valid credit card and current billing address when you switch to a paid, month-to-month account. Once your invoice gets generated, your credit card is automatically charged.

Changing your credit card information

To change the information for the credit card we use for automatic billing, follow the steps below:

  1. Log in to the Fastly web interface.
  2. From the user menu, select Billing.

    the user menu

    The Billing page appears.

  3. Click the Pricing Plan tab. Your account's plan information appears.
  4. In the Credit Card area click Edit. Details appear for the credit card you have on file with Fastly.
  5. Make any necessary changes to the credit card information in the fields provided.

    billing credit card area

  6. Click Update to save your credit card information.

Changing your billing address

To change your billing address, follow the steps below:

  1. Log in to the Fastly web interface.
  2. From the user menu, select Billing. Your account's billing information appears.
  3. Click the Tax Address tab and type your tax address information in the fields provided.

    the Tax Address area

  4. Click the Update Tax Address button to save the tax address information.

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