Paying your bill

At the end of each month, your account's billing contact will be sent an email summarizing your current usage levels and the charges your account incurred for the month. The email contains a link to an online copy of the related invoice.

You'll need both a valid credit card and current billing address when you switch to a paid, month-to-month account. Once your invoice gets generated, your credit card is automatically charged for the full, outstanding balance.

Changing your credit card information

To change the information for the credit card we use for automatic billing, follow the steps below:

  1. Log in to the Fastly web interface.
  2. From the account menu, select Billing.

    the account menu

  3. Click Credit card.

  4. Click Edit. Details appear for the credit card you have on file with Fastly.

  5. Make any necessary changes to the credit card information in the fields provided.

    billing credit card area

  6. Click Update to save your credit card information.


Fastly never sees your credit card number. All transactions are handled by our fully PCI compliant payment gateway and their privacy policy can be found at

Changing your tax or billing address

To change your tax or billing address, follow the steps below:

  1. Log in to the Fastly web interface.
  2. From the account menu, select Billing.

  3. Click Tax address and enter the tax address information you use in the fields provided.

    the Tax Address page

  4. Click Update Tax Address to save the tax address information.

Changing who receives your bill

By default, your account owner is considered your billing contact and will receive your bill for Fastly services. To change who receives your bill or to add multiple email addresses for several billing contacts, contact with the addresses you’d like to send invoices to.


Invoices are only sent to the email addresses of the account owner or the billing contact. Invoices are not sent to every user assigned a billing role.

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