Enabling and disabling two-factor authentication

  Last updated 2023-05-18

We support two-factor authentication (2FA) via apps that support both HMAC-based One-time Password (HOTP) (RFC-4226) and Time-based One-time Password (TOTP) (RFC-6238). This includes Duo Security and Google Authenticator for both iPhone and Android.

Enabling two-factor authentication

Two-factor authentication settings are set at the user-level for a particular corp. This means that a user only needs to configure two-factor authentication once to access all the sites to which they belong.

  1. From the My Profile menu, select Account Settings.
  2. Select Enable.
  3. Scan the QR code with your authenticator app or click Enter code manually instead and enter the code manually into your authenticator app.
  4. Click Continue.
  5. Enter the verification code from your authenticator app.
  6. Click Verify.

Disabling two-factor authentication

  1. From the My Profile menu, select Account Settings.
  2. Click Disable to disable two-factor authentication.
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