Managing users

If you have an owner or admin role, you can manage the users in your corp.

Managing users as an owner

Owners can view and manage all users on the corp by going to the Corp Manage menu and selecting Corp Users. This page lists all the users in the corp, along with their roles, site memberships, and whether they have 2FA enabled, as well as the list of pending invited users.

Adding users

To add a new user, complete the following steps:

1. Click Add corp user. The add corp user menu page appears.

2. In the Email field, enter the user's email address.

3. In the Role section, select which role the user should have.

4. In the Site memberships section, select which sites the user should be a member of. A user must belong to at least one site.

5. Click Invite user.

When the user is invited, they’ll receive an email to register an account. They must click the Accept invite button at which point they’ll be prompted to set their account password. After creating their account, they will then have access to all the sites they’re a member of. The invitation is valid for 3 days. If the invitation is expired, resend the invite by clicking the pending user’s row and clicking the Resend Invite button from the User Edit page.

Editing users

To edit a user, complete the following steps:

1. In the list of users, click on the user.
2. Click Edit corp user. The edit corp user page appears.
3. Edit the Role and Site memberships sections as needed.
4. Click Update user.

Deleting users

To delete a user, complete the following steps:

1. In the list of users, click on the user.
2. Click Remove corp user. The remove corp user page appears.
3. Click Delete corp user.

Disabling 2FA for a user

To disable two-factor authentication (2FA) for a user, complete the following steps:

1. In the list of users, click on the user.
2. Click Edit corp user. The edit corp user page appears.
3. Click Disable 2FA. A confirmation window appears.
4. Click Yes, disable.

The user will then be able to sign into their account without needing to authenticate through 2FA.

Auditing two-factor authentication

In the filters to the left of the list of users, select Enabled in the 2FA section. This filters the list of users to only contain users who have two-factor authentication enabled.

We don’t currently support 2FA enforcement.

Single sign-on

Check out Setting up single sign-on for more information about enabling Single Sign-On.

Bypassing SSO

If your corp has single sign-on enabled, an owner user can set a user to bypass SSO, which allows them to log in to the Signal Sciences console via username and password without needing to authenticate through your SSO provider.

Select Allow this user to bypass Single Sign-On (SSO) to set the user to bypass SSO.

API access tokens

Check out Using Our API for information about personal API access tokens.

Managing users as an admin

Admins have limited user management abilities for any sites they are a member of.

Invite new users to a site

To invite new users to a site, complete the following steps:

1. From the Manage menu, select Site Settings. The site settings menu page appears.
2. Click Users. The users tab appears.
3. From the Manage site users menu, select Invite new user. The user invitation menu page appears.
4. In the Email field, enter the user's email address.
5. In the Role section, select which role the user should have.
6. Click Invite site user.

When the user is invited, they’ll receive an email to register an account. They must click the Accept invite button at which point they’ll be prompted to set their account password. After creating their account, they will then have access to all the sites they’re a member of. The invitation is valid for 3 days. If the invitation is expired, resend the invite by clicking the pending user’s row and clicking the Resend Invite button from the User Edit page.

Assign existing users to a site

To assign existing users to a site, complete the following steps:

1. From the Manage menu, select Site Settings. The site settings menu page appears.
2. Click Users. The users tab appears.
3. From the Manage site users menu, select Assign existing users. The assign users menu page appears.
4. From the menu, select a user to add to the site.
5. Click Assign to site.

Remove users from a site

To remove users from a site, complete the following steps:

1. From the Manage menu, select Site Settings. The site settings menu page appears.
2. Click Users. The users tab appears.
3. In the list of users, click on the user.
4. Click Remove site user. The remove user confirmation page appears.
5. Click Remove user.

All users must belong to at least one site. If this is the only site the user is a member of, you will not be able to remove the user. Instead, an Owner user will need to delete the user entirely.

Console timeout

The default duration for a validated session is 30 days. To set a custom duration your corp:

1. Log in to the Signal Sciences console.
2. From the Corp Manage menu, select User Authentication. The User Authentication page appears.
3. Under Account Timeout, click on a pre-set duration or click Custom to specify a custom duration. If selecting Custom, enter the custom duration in the Days, Hours, Minutes, and Seconds fields.
4. Click Update Timeout to save the new timeout duration.