TLS service options

      Last updated October 02, 2020

    Fastly provides a variety of Transport Layer Security (TLS) services that allow websites and applications to serve traffic over HTTPS, offering privacy and data security for services. To serve secure HTTPS traffic from Fastly, your website needs a valid TLS certificate with a matching private key. You can generate and upload these yourself or have Fastly do this automatically on your behalf.

    Important considerations

    Certificates provided by any Certification Authority are third-party technologies. You are responsible for ensuring that you are the legitimate registrant and can demonstrate control of any domain that appears on a certificate procured on your behalf. Certificates provided by GlobalSign are subject to the terms of GlobalSign's Subscriber Agreement, which can be found at https://www.globalsign.com/repository.

    For customers bringing their own certificates, both Fastly TLS and Concierge TLS service support Domain Validated (DV), Organization Validated (OV), and Extended Validation (EV) certificates.

    If you’ve purchased Fastly’s PCI-compliant caching or HIPAA-compliant caching products, Fastly will enforce a minimum version of TLS 1.2 or higher for all connections to meet the compliance requirements mandated by the PCI Security Standards Council.

    By default Fastly uses the Server Name Indication (SNI) extension. All modern browsers support SNI. Clients that do not support SNI (such as those on Windows XP and Android 2.x or earlier) will see a TLS handshake error.

    Fastly supports SHA-256 certificates signed by publicly trusted certification authorities that have a minimum key size of 2048 bits for RSA public key encryption. For performance reasons, we strongly recommend using a 2048-bit key size for RSA when larger key sizes are not required for your application.

    Fastly TLS

    Fastly TLS allows paid account customers to manage TLS certificates on a domain-by-domain basis using our web interface or API (you can’t use Fastly TLS with a developer trial). With Fastly TLS, you can either generate and upload your own TLS certificates and private keys or instruct Fastly to automatically generate and manage TLS certificates via a third-party Certification Authority on your behalf.

    How it works

    If you bring your own certificates, you can use the Fastly web interface or API to upload TLS material. You must ensure you upload the relevant private key first before uploading the matching certificate.

    When Fastly manages your certificates, you must prove that you control your domains by modifying DNS records to complete a certificate request. Fastly will generate one certificate per domain.

    By default, Fastly installs TLS certificates at a shared set of IP addresses. When client requests get sent to Fastly, we select the correct certificates using the SNI extension of TLS that allows clients to present a hostname in the TLS handshake request.

    How we bill for it

    Fastly TLS is billed based on the number of fully qualified domain names (e.g., example.com or www.example.com) and wildcard domains (e.g., *.example.com) that are TLS enabled at the end of the month for your account.

    Fastly TLS treats all entries on a certificate equally and each entry as its own item. On certificates you manage and those that Fastly manages for you, an entry can be an apex domain, a subdomain, or a wildcard domain. Charges are based on the combined total of the domains on the certificates you manage as well as certificates that Fastly manages for you.

    Concierge TLS

    Concierge TLS provides TLS-specific advanced configuration support sold as a packaged addition to Fastly’s Enterprise Support service option. Concierge TLS increases the Fastly TLS limit on domain additions from 50 to 100 and provides advanced TLS support and configuration options for Enterprises. To add Concierge TLS to your Enterprise Support option, contact sales@fastly.com.

    Other TLS options

    In addition to Fastly TLS, we make several other TLS options available including shared certificate options and a managed option that uses a procured certificate from a commercial certification authority.

    Free TLS via the shared Fastly domain

    Fastly offers a free TLS option that allows you to serve HTTPS traffic using an address like example.global.ssl.fastly.net via a shared Fastly domain.

    To use this option, follow the instructions in our guide to setting up free TLS and pay close attention to the noted limitations. If you have specific traffic routing, domain naming, or URL requirements, one of Fastly’s paid TLS options will provide you with more flexibility.

    Dedicated IP addresses

    On a limited availability basis, Fastly can install customer-provided certificates at a dedicated set of IP addresses specified via customer-specific DNS records. These DNS records can be set up to use three possible network routing options (sometimes referred to as network maps or domain maps) that allow you to choose which parts of the Fastly network to use.

    To see if your company meets the qualification criteria for this option, contact sales@fastly.com.

    Certificate Procurement, Management, and Hosting

    Fastly offers a Certificate Procurement, Management, and Hosting Service where we purchase dedicated TLS certificates on your behalf, and then host them and manage them for you. When you purchase this service:

    Contact sales@fastly.com if you are interested in purchasing this hosting option.

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