Product Documentation

These articles describe the features, functionality, and performance of Fastly's products and services and their applicable SLAs. These articles also contain information about Fastly’s use of third-party technology or distributed software in our products and any certificates and compliance programs applicable to our products.

Some products may be included as part of packaged offerings that allow you access to multiple delivery, security, or serverless compute services bundled together. Packaged offerings provide turnkey solutions with predictable pricing so you can fully support and protect your web applications and APIs. Packaged offering contents and entitlements are detailed on the pricing page.


Network Services

These articles provide information about Fastly products that focus on performance (speed), availability, and media and that accelerate content delivery with control from an edge cloud platform.

Cache Reservation provides a custom caching layer at Fastly's edge where you can reserve cache space specifically for your content at Fastly…

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Capacity Reservation allows you to reserve Fastly traffic capacity for events based on data bandwidth (in gigabits per second), duration, and type of delivery (Media Shield for VOD, Media Shield for Live, Fastly Streaming Delivery, or Fastly Full Site Delivery).

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Fastly’s Cloud Optimizer product allows customers using one or more non-Fastly content delivery networks (CDNs) to take advantage of Fastly’s Full-Site Delivery features without migrating edge delivery traffic to Fastly.

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Fastly’s Dedicated Internet Protocol (IP) addresses provide you with a pool of IPv4 and IPv6 addresses, maintained and managed by us, across Fastly’s global Edge Cloud.

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Fastly Fanout is a publish-subscribe message broker operating at the Fastly edge. It provides customers with the ability to push messages…

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Fastly’s Full-Site Delivery allows you to speed up websites and mobile applications by pushing content closer to users, providing improved and secure experiences across the world.

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Fastly offers an "on-the-fly," dynamic, video-on-demand content packaging service. Rather than requiring you to pre-package all protocols of…

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Fastly's Streaming Delivery allows you to scale the delivery of your streaming content independently of any other HTTP content delivery…

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The Fastly Image Optimizer (Fastly IO) is a real-time image transformation and optimization service that caches and serves pixel-optimized…

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Fastly Media Shield for VOD offers video-on-demand customers the ability to decrease origin traffic by reducing multiple CDN requests into…

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Fastly Media Shield for Live offers customers the ability to decrease origin traffic by reducing multiple CDN requests of live video…

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The Fastly Oblivious HTTP Relay (OHTTP Relay) implements the relay portion of the Oblivious HTTP specification , which allows you to create…

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Origin Connect provides you with a direct fiber connection between your origin servers and a Fastly shield POP thus reducing the number of…

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Fastly's Subscriber Provided Prefix product allows you to bring your own IP addresses and have them announced, routed, and served by Fastly infrastructure for use with production services.

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Fastly supports the use of the WebSocket protocol . This protocol allows you to establish long-lived, two-way, interactive communication…

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Security

These articles provide information about Fastly products that deliver web application and API protection.

Fastly's Bot Management product provides you with visibility into bot traffic, allowing you to identify bots and automations directly at…

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Certainly is Fastly's publicly-trusted certification authority (CA) that generates Transport Layer Security (TLS) certificates to provide…

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Fastly offers DDoS Protection and Mitigation Service to customers with a sustained DDoS threat risk or with short term and seasonal events to protect.

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Fastly’s Edge Rate Limiting provides customers with the ability to count client requests and optionally penalize clients for exceeding set…

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The Fastly Next-Gen WAF is a web application firewall that monitors for suspicious and anomalous web traffic and protects, in real-time…

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You can configure the Fastly CDN service to cache and transmit protected health information (PHI) in keeping with Health Information Portability and Accountability Act (HIPAA) security requirements.

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With proper authorization on your account, you can use Fastly's beresp.pci VCL variable to automatically cache content in a manner that satisfies PCI DSS requirements.

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Fastly's Platform TLS product allows you to programmatically manage certificates and keys for Transport Layer Security (TLS) using a web API…

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Fastly provides a variety of Transport Layer Security (TLS) services that allow websites and applications to serve traffic over HTTPS…

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Observability

These articles provide information about Fastly products that provide visibility and insights into traffic, security, and performance.

Domain Inspector provides you with a dataset and visualizations that offer real-time visibility and historical reporting of domain-level…

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Fastly's real-time log streaming features allow you to tune the performance of Fastly services, but are limited to a monthly average of…

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Fastly’s Logging Insights Package provides you with guidance and customization of dashboard graphs in your third-party logging endpoint.

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As part of our Observability product offerings , Fastly provides you with a collection of features that allow you to continuously monitor…

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Origin Inspector provides you with a dataset and visualizations that offer real-time and historical visibility into responses delivered from…

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Compute

These articles provide information about Fastly's serverless compute environment for building applications and executing at the edge.

Fastly’s Compute platform, formerly known as Compute@Edge, helps you compile your custom code to WebAssembly and runs it at the Fastly edge…

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Compute gives you the option of storing the data you need at the edge as key-value pairs in versionless containers. You can attach these…

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Support

These articles provide information about Fastly services and support solutions.

Information about services available to subscribers who purchase Assurance Services.

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The Fastly Managed Security Service provides your organization with continuous monitoring of your included Fastly security products…

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Fastly Next-Gen WAF (Next-Gen WAF) professional services provide your organization with training, implementation, and maintenance services…

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With Fastly’s Live Event Monitoring Service, our Customer Support engineers will monitor your scheduled event's performance and help…

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Information about Fastly's service level agreement.

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Information about Fastly's support offerings and availability.

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Fastly's Performance Optimization Package allows you to take advantage of configuration expertise to analyze and tune the performance of…

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Fastly allows customers to purchase assistance from Solutions Engineering staff to help you onboard and optimize your use of Fastly's…

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Fastly offers service level agreements to customers based on the nature of their agreement with Fastly and the Fastly products they have…

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Fastly offers Fastly Next-Gen WAF customers a Response Security Service (RSS) that provides your organization with enhanced access to our…

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Security support availability and response times vary depending on the type of account you have and the level of support you have…

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Fastly endeavors to maintain 99.9% availability of the Signal Sciences Hosted Dashboard ( Hosted Dashboard ), which is used by the Fastly…

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Fastly offers customers the ability to purchase the support of a Security Technical Account Manager for your organization. These specialists…

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Fastly offers the ability to purchase the support of a Fastly Engineer to serve as a Technical Account Manager (formerly referred to as a…

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Resources

These articles provide information about Fastly's product lifecycle and the products within it.

Detailed information about Fastly resource limits for Compute services.

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Detailed information about how Fastly releases or retires its products and features.

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Detailed information about Fastly resource limits for network services.

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Detailed information about Fastly resource limits for Next-Gen WAF.

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Definitions of each Fastly product.

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Legacy offerings

These articles provide information about Fastly's legacy offerings.

Support availability and response times for the Fastly Next-Gen WAF vary depending on the type of account you have and the platform you have purchased.

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Fastly offers full-site delivery that allows you to speed up websites and mobile apps by pushing content closer to users, providing improved…

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Fastly Media Shield offers customers the ability to decrease origin traffic by reducing multiple CDN requests into a single request back to your origin. Media Shield works with your existing architecture by making Fastly the origin to all of your end-user-serving CDNs.

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Fastly offers a Customer-Provided TLS Certificate Hosting Service where you provide TLS certificates and private keys which we then install at a shared set of IP addresses.

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Fastly maintains support for its original Platinum Support plan.

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Legacy Service Implementation For projects with a predefined scope, you can purchase our Service Implementation offering. You'll work with…

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Fastly maintains support for its original Premium Support plan.

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Fastly offers a free TLS option that allows you to serve HTTPS traffic using an address like `example.global.ssl.fastly.net` via a shared Fastly domain.

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Fastly maintains support for its original TAM and Strategic Essentials subscriptions.

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Fastly’s WAF Quick Start Package provides your organization with basic setup and provisioning of your WAF by Fastly. For more information…

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Fastly maintains support for the Web Application Firewall (WAF) (2020).

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Fastly’s WAF Tuning Plus Package provides your organization with enhanced professional maintenance of your WAF by Fastly.

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Fastly’s WAF Tuning Package provides your organization with tuning of your WAF by Fastly.

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The Fastly WAF is a Web Application Firewall (WAF) security product that detects malicious request traffic sent over HTTP and HTTPS.

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Third-party information

These articles provide information about third-party technology and services incorporated into Fastly's products and services.

Information about Fastly products that may use third-party cloud infrastructure to process or store content or requests for content.

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Information about open source technology incorporated into the downloaded components for Next-Gen WAF.

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Information about the sub-processors Fastly engages in connection with the provision of the Fastly Services.

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Articles providing information about third-party technology and services incorporated into Fastly's products and services.

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Compliance

These articles provide information about the administrative, physical, and technical safeguards that protect Fastly's products and services.

These articles provide information about the processes and safeguards we follow to protect your data: HIPAA-Compliant Caching and Delivery…

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These articles provide information about the administrative, physical, and technical safeguards that protect Fastly's products and services…

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