About the web interface controls

      Last updated March 25, 2021

    In addition to being accessible via Fastly's application programming interface (API), Fastly services can also be accessed via a web interface for users with the appropriate access permissions.

    Access to Fastly's web interface controls

    Access to Fastly's web interface controls requires you to sign up for a Fastly account. Creating an account is free. Once you've created an account, you can navigate to the controls via the Fastly login page at https://manage.fastly.com, either directly using any standard web browser or by clicking the Login link at the top right of almost all pages at the Fastly website.

    Once logged in to a Fastly account, the web interface controls appear as appropriate based on the roles and permissions assigned to you.

    the stopwatch link

    The default control groups appear as follows from left to right across the top of the interface:

    About the All services page

    The All services page displays a summary of all your services, sorted by requests per second. It appears automatically when users with the appropriate access permissions log in to the Fastly web interface. You can access it by clicking Home next to the stopwatch icon.

    Home icon selected

    The All services page allows you to:

    the all services page

    You can also search for a specific service associated with a domain by typing the domain name in the Search by domain field. The domain name you type must be an exact match to find the desired service.

    About the Stats page

    The Stats page provides you the capability to monitor your real-time analytics and view your historical caching statistics for your services on the web interface.

    From here, you can access the:

    The Stats link appears automatically for logged in users with the appropriate access permissions.

    Viewing the Real-time stats

    The Real-time stats page allows you to separately monitor caching for each of your services in real time, as they operate on a second-by-second basis.

    real-time analytics page

    The data on this page may appear grayed out or blank to some users, with no information displayed in the controls, when a customer's service does not receive enough requests for Fastly to display meaningful information about it in real time. If you've just created your service, you might see a message saying there's nothing to see yet.

    real-time cache activity for a service per second from all data centers

    In addition to a menu allowing you to select the specific data center from which to view data (it defaults to data from all data centers), the top of the dashboard includes the following real-time cache activity:

    Below the real-time cache activity summary data, several graphs appear:

    Individual dashboard graphs

    The graphed cache activity includes:

    One minute after real-time measurement data in these graphs rolls off the screen, it becomes available for retrieval on the historic stats page. You may not see any traffic right away because of the following:

    Once you start seeing real-time cache activity, you also can interact with your stats graphs.

    Viewing the Historic stats

    The Historic stats page provides a visual interface to our stats API for a selected Fastly service. The graphs display metrics derived from your site's statistical information. If you've just created your service, you might see a message saying there's nothing to see yet.

    stats link selected

    The displayed caching and performance metrics help you optimize your website's speed. These metrics include the following:

    The traffic metrics analyze your website's traffic as it evolves over time. These metrics include the following:

    Once you start to see your caching and performance metrics, you also can interact with your stats graphs.

    Working with stats graphs

    You can interact with and control your Real-time and Historic stats graphs as follows.

    Viewing the real-time stats timestamp indicator

    Hovering the cursor over any part of a graph displays a timestamp indicator that updates itself as you move the mouse.

    hover animation for graph timestamp

    Hiding and displaying the mean value

    A dashed line indicating the mean value of the graph's data appears on some graphs. To hide the mean line, deselect the Mean checkbox.

    average graph line

    Expanding and minimizing graph views

    You can expand and minimize the view of some of the graphs using the quadruple arrow button in the right-hand corner of the graph to display an expanded view of the graph or special features it offers. Specifically:

    Disabling smooth scrolling

    The Real-time graphs update continuously. Leaving the graphs open for long periods of time, however, can occasionally lead to higher CPU utilization. To improve performance, you can deselect the Smooth scrolling checkbox. The graphing animations may not be as smooth when this checkbox is deselected.

    dashboard smooth scrolling checkbox

    Viewing service version activation

    Service version activations appear as vertical lines on the Historic graphs. Hovering your cursor over any line displays the version's number and its activation timestamp.

    stats hover for version activation indicator

    Controlling the historic stats date displayed

    You can control how you view the historic stats date ranges.

    the Historical status

    For all displayed graphs, you can choose:

    Changing the stats displayed in historical graphs

    You can change the statistics displayed in any historical graph to display an average, a 95th percentile, a minimum, a maximum, or a total. When set to average, the graph displays the average (mean) as a dashed line.

    To change the statistics displayed by all historical graphs, use the Display menu in the upper right corner, as shown below.

    controlling the types of displayed stats for all graphs via the Display menu

    To change the statistics displayed for a individual graph, click the menu below the graph's name, as shown below.

    Controlling the type of displayed stats for a single graph

    You can also exclude certain data entirely from some graphs. For example, in the Status 3XX Details graph, you can click Show or Hide or the corresponding color ship next to the specific 3XX errors (301, 302, etc.) to show or hide those error types, respectively.

    Requests overview graph with Hits hidden

    About the Configure page

    The Configure page allows you to define exactly how each instance of your cache should behave and deliver content from data sources. The Configure page appears automatically for logged in users with the appropriate access permissions.

    the Configure link

    You use the Configure page to create versions of each of your service's configuration settings and then use the controls to activate or deactivate them.

    Specifically, you can configure and manage:

    With the appropriate permissions, you can activate configuration changes immediately and roll back those changes just as quickly should they not have the intended effect. The Configure page also allows you to compare differences between two configuration versions.

    About the user menu

    The user menu appears at the far right of the default control group:

    the Account settings menu

    Depending on your access permissions, this menu provides access to your Account settings (which include your personal profile information) and your Billing information. If you have access to multiple customer accounts, you'll see an option to switch accounts. The menu also provides a way for you to contact Support, contact Sales (sales@fastly.com), and log out of the web interface.

    About the Account controls

    Selecting Account from the user menu displays account-related details for your login with specifics about your Company Profile which include:

    You'll also find Personal Profile information here. Specifically:

    About the Billing controls

    Selecting Billing from the user menu displays billing-related account details for your login, including:

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