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Enabling and disabling two-factor authentication

access_time Updated Jun 2, 2023

We support two-factor authentication (2FA) via apps that support both HOTP (RFC-4226) and TOTP (RFC-6238). This includes Duo Security and Google Authenticator for both iPhone and Android.

Note: Two-factor authentication settings are set at the user-level for a particular corp. This means that a user only needs to configure two-factor authentication once to access all the sites to which they belong.

Enabling two-factor authentication

  1. From the My Profile menu, select Account Settings. The account settings menu page appears.
  2. Select Enable. The two-factor authentication setup window appears.
  3. Scan the QR code with your authenticator app or click Enter code manually instead and enter the code manually into your authenticator app.
  4. Click the Continue button.
  5. Enter the verification code from your authenticator app.
  6. Click the Verify button.

Disabling two-factor authentication

  1. From the My Profile menu, select Account Settings. The account settings menu page appears.
  2. Click the Disable button to disable two-factor authentication.