Managing multiple accounts

Fastly's multi-account user access feature allows you to manage your access to multiple Fastly accounts. If you've been invited as a user to more than one Fastly account, you can quickly switch between those accounts without logging out of the Fastly web interface. The multi-account user access feature works with single sign-on (SSO) and two-factor authentication.

Accepting an invitation to join an account

If you've been invited to a customer account and you don't have a Fastly user account, follow the instructions sent via email to create a user account and accept the invitation.

If you're an existing user who already has a Fastly user account, follow the steps below:

1. Log in to the Fastly web interface.

2. Go to Account > Personal profile > Your accounts.

   

3. Find the invitation in the list and click the Accept invite link.

Switching accounts

Follow the steps below to switch between the customer accounts you can access:

1. Log in to the Fastly web interface and click Switch Account from the user quick links menu.

   

2. Click Sign in next to the service you want to log in to.

3. If prompted, enter your password.

4. If you have two-factor authentication enabled for your account, enter the time-based authentication code from your mobile device, then click Sign in.

Viewing the accounts you can access

Follow the steps below to view the customer accounts you can access:

1. Log in to the Fastly web interface.
2. Go to Account > Personal profile > Your accounts. The Your Accounts page appears.

Setting a default account

You can set a default customer account that appears automatically when you log in to the Fastly web interface.

Follow the steps below to set a default account:

1. Log in to the Fastly web interface.

2. Go to Account > Personal profile > Your accounts.

   

3. Hover your cursor over a service, then click Set as default.

When you log in with your email address and password, the customer account you set as the default will automatically appear.