Logging in and using Fastly


This guide only applies to customers with Fastly accounts or with Signal Sciences accounts linked to Fastly accounts. If you have a Signal Sciences account that isn't linked to a Fastly account, log in as usual.

The Fastly web interface allows you to use a web browser to log in from anywhere. If you have trouble logging in, refer to our guide on troubleshooting your login

Before you begin

Keep in mind the following:

  • Keep password managers up to date. Most password managers associate entries in their databases according to specific website domains. If you've stored your username and password combination there for either your Fastly or Signal Sciences accounts, your password manager won't have any way of knowing when you've added or updated information. You must always manually enter and update the information in your password manager yourself.
  • Single sign-on (SSO) is enforced per your organization's settings. If your organization has single sign-on (SSO) enabled for Fastly accounts or Signal Sciences accounts, you will be prompted to authenticate with SSO or will be automatically signed-in if you're already authenticated.
  • Two-factor authentication is enforced per you or your organization's settings. If you or your organization has enabled two-factor authentication for Fastly accounts or Signal Sciences accounts, you'll need to enter a code generated by an authenticator app as part of the login process.

Logging in to your account with your email and password

  1. Navigate to the appropriate login page for your account, either https://manage.fastly.com/ or https://dashboard.signalsciences.net/.
  2. In the Email field, enter the email address associated with your Fastly account
  3. Click Continue.
  4. In the Password field, enter the password associated with the email address you entered.
  5. Click Log in.
  6. (Optional) If your account has two-factor authentication enabled then, in the Authentication code field, enter the code generated by the authenticator app on your mobile device.
  7. Click Complete login.

Switching between application consoles

Regardless of which account you log in to initially, you have the ability to switch between the Fastly and Next-Gen WAF application consoles from a single location. The switcher menu appears as nine squares in a three by three grid at the top left of both web interfaces.

the switcher menu in the Fastly web interface

the switcher menu in the Signal Sciences web interface

Logging out of your account

To log out of your account, do one of the following:

  • To log out of your Fastly account, select Sign out from the Account menu.
  • To log out of your Signal Sciences account, select Sign out from the My Profile menu.
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